Exchange/refund policy

  • You may return any item in new (unused) condition with its original packaging and any accessories for a full product refund within 30 days from date of receipt.
  • Shipping charges are not refundable. Items which are not in the original packaging or otherwise not in new, salable condition are subject to a minimum 20 percent (20%) restocking fee.
  • Do not attempt to disassemble any items. Attempts to change the appearance or function of any item you purchased from us will void the warranty and your right to return the product for a full refund.
  • All returns must have prior authorization.
  • All exchanges and refunds will be processed within 10 business days from the date we receive all item(s) back.
  • If you have any questions, please call us at 513-580-4867